Share this article

Improve this guide

Boost your Business Brand Reputation Using the SurveySparrow App

Check out the Powerful features to transform your brand reputation

4 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

Share this article

Improve this guide

Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more

Key notes

A business needs a strong brand reputation to build loyalty, increase customers’ confidence and succeed in this highly competitive market. One effective way to improve it is by gathering customer feedback and using that feedback to improve the business.

That’s where theSurveySparrowapp comes in. Let’s check out what more the app can offer.

Why do I need a reputation management solution?

A positive brand reputation retains existing customers and attracts new ones. On the other hand, a negative brand reputation can drive customers away and harm your business.

To keep track of your reputation, you need reputation management solutions. Some of the advantages of using it are:

Therefore, it is essential to have a robust solution like SurveySparrow to build a good reputation, improve search engine rankings and maintain a competitive edge.

What are the best features of SurveySparrow?

1. Customized surveys

The tool comes with many customization features and different survey styles, including conversational, chat, NPS, offline, and 360 feedback.

You can customize it with different themes and design buttons, fonts, text, questions, etc.

The most popular is the conversational style, as it is more engaging, easier for respondents, and increases the response rate.

The conditional logic feature helps create a personalized survey that changes based on how respondents answer previous questions. Thereby providing you with more accurate and relevant data.

2. Executive Dashboard

Another key feature is the Executive Dashboard, which provides an overview of their survey results, including completion rates, response rates, and average time to complete in a single, easy-to-read format.

This dashboard is designed to give you a high-level view of your survey data and help you quickly identify trends, patterns, and areas that need attention.

It includes a range of visualizations, such as graphs, charts, and tables, which help you quickly understand your survey data.

The dashboard is highly customizable and updates in real-time, meaning you can see new survey responses as they come in. This allows you to monitor response rates and identify emerging trends and patterns.

3. Real-time Reports & Analysis

SurveySparrow’s real-time reports and analysis feature provides users immediate insights into their survey data.

The Automated Reports feature allows you to schedule reports to be generated automatically and sent to your inbox regularly.

The data visualization tools help you to analyze your survey data quickly. You can use charts, graphs, and other visual aids to promptly identify trends, patterns, and areas that require further attention.

You can export your survey data in various formats, including Excel, CSV, and PDF, which makes it easy to share your survey data with other stakeholders and integrate it with applications.

SurveySparrow Reputation Management

SurveySparrow is a powerful tool with an easy-to-use interface and a range of features that make it the top choice for businesses looking to gather valuable customer feedback.

If you’re still unsure whether SurveySparrow is right for your business, you can try it out with the 14-day free trial. So, why not try SurveySparrow today and see how it can help boost your business’s brand reputation?

Boost your Business Brand Reputation Using the SurveySparrow App#

Why do I need a reputation management solution?#

What are the best features of SurveySparrow?#

1. Customized surveys#

2. Executive Dashboard#

3. Real-time Reports & Analysis#

SurveySparrow Reputation Management#