Share this article

This article is translated in

Improve this guide

Bing Chat is Not Working? 4 Quick Ways to Fix

Corrupt browser Extensions will prompt this issue in Bing Chat

5 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

Share this article

This article is translated in

Improve this guide

Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more

Key notes

Microsoft’s Bing Chat is an on-demand personal assistant that understands and responds to questions in human-like language. However, many reported that Bing Chat is not working for them.

This feature has already had its share of issues, and we recently wrote aboutBing error E010014in a separate guide.

Fixing this issue is fairly simple, but before we address this issue, let’s see what causes this problem.

Why is Bing Chat not working?

For many reasons, Bing Chat, Microsoft’s latest addition to the Edge browser, may not work. Some of the reasons are:

These factors may vary on different PCs depending on the circumstances of occurrence. Nevertheless, you can fix the problem by following the steps outlined below.

What can I do if Bing Chat is not working?

Before proceeding with any advanced troubleshooting steps, we recommend you go through the following preliminary checks:

If you can’t fix the problem, go ahead with the solutions below:

1. Clear Microsoft Edge browser cache and cookies

Clearing your browser caches and cookies will delete the corrupt files impeding its performance and resolving issues with Bing Chat.

You can read how to fixMicrosoft Edge not openingon your Windows 11 if you experience issues.

2. Remove browser extensions

Removing faulty or interfering Microsoft Edge browser extensions stops them from impeding the functionality of web apps like Bing Chat working on it.

Read about thebest Microsoft Edge browser extensionsfor a better browsing experience.

3. Update the Microsoft Edge app

Updating the Edge browser software will fix all bugs in the previous versions affecting Bing Chat and resolve compatibility problems.

Read aboutupgrading to the latest version of Microsoft Edge browseron Windows 11 for more detailed steps.

4. Disable Windows Firewall

Disabling the Windows Defender will troubleshoot any interference with the Edge browser. Check our guide on other ways todisable Windows Defenderif you encounter any issues with the above steps.

Further, you may be interested in our comprehensive guide if you get thesomething went wrong error in Bingand ways to resolve it.

Also, do not hesitate to read through our article on what to do when encountering thenew Bing error code E010006on your PC.

Should you have further questions or suggestions, kindly drop them in the comments section.

Bing Chat is Not Working? 4 Quick Ways to Fix#

Why is Bing Chat not working?#

What can I do if Bing Chat is not working?#

1. Clear Microsoft Edge browser cache and cookies#

2. Remove browser extensions#

3. Update the Microsoft Edge app#

4. Disable Windows Firewall#