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Amazon error code 1060, 9356, 9354 [Complete & easy guide]
4 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
Amazon PrimeTVis a popular OTT streaming platform available on multiple platforms. When something goes wrong with the service, it shows anerrorto help you resolve the problem.
When trying to access the PrimeTVcatalog, you may encounter theAmazon PrimeTVerrorcodes 9356, 1060, or 9354 on yourTV.
Even though the Amazon error code 1060 is the most common, you can usually fix these errors by performing a power cycle of yourTVand network devices.
In this article, we explore a few troubleshooting steps to help you fix theAmazon PrimeTVerrorcode 9356, 1060, 9354.
How do I fix the Amazon Prime TV error code 9356, 1060, and 9354?
1. Restart your TV
If theerroris occurring on your Samsung or LGTV, try restarting theTV. Manually turn off theTVusing the power button on theTVremote.
Once turned off, disconnect theTVfrom the cable connection as well as power sources.
Leave theTVidle for a few minutes. Connect the cables and then turn it back on. LaunchAmazon PrimeVideos and check if theerroris resolved.
Unplugging and reconnecting theTVfrom the power source seems to have fixed the issue for many users.
However, if the issue persists, check your home network for connectivity issues.
2. Check home network for issues
The Amazon PrimeTVerrorcode 9356, 1060, 9354 can occur due to connectivity issues. Make sure you have a stable internet connection before proceeding with other steps.
Use anyspeed testing toolto check if the internet is working. Try performing a power cycle to see if that helps.
3.Perform a power cycle of your router
4. Clear the app cache
5. Reinstall the Amazon Prime app
The Amazon Prime TV error code 9356, 1060, 9354 error can be easily fixed by restarting your TV or home network.
In other instances, you may have to clear the app cache or reinstall it from the official store.
More about the topics:Amazon Prime errors
Tashreef Shareef
Tashreef Shareef is a software developer turned tech writer. He discovered his interest in technology after reading a tech magazine accidentally. Now he writes about everything tech from Windows to iOS and streaming services to IoT at WindowsReport.
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