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A Problem Prevented the Document from being Scanned [Fixed]
Learn what to do to scan your document successfully
2 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
Windows 10 includes ascanning tool that is helpful to scan documentsand pictures, which can be download from the store. However, some users have reported a problem prevented the document from being scanned error while trying to use the tool.
If you too are getting thiserrormessage, try following this step-by-step guide that we’ve compiled for you, and you will be able toscanyour documents in no time.
How do I fix a problem prevented the document from being scanned?
Before proceeding to the solutions in this section, try the following troubleshooting steps:
If this does not work, you can now proceed to the fixes below:
1. Remove and then add the scanner or printer
One of the first things to do if you are getting a problem prevented the document from being scanned error is to remove and add the scanner or printer again. This will clear the glitches that might be causing the problem.
2. Reinstall the printer driver
By applying the solutions above carefully, you should be able to fix the a problem prevented the document from being scanned. Please try again, or for troubleshooting information, see help error on Windows 10.
If you are dealing with a similar issue inWindows Fax and Scan fatal error, check our detailed guide to fix it.
Did you run into thiserrorbefore? Tell us about your experiences in the comments section below.
More about the topics:Printer Errors,scanner
Milan Stanojevic
Windows Toubleshooting Expert
Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.
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Milan Stanojevic
Windows Toubleshooting Expert
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.
