911 Operator issues: game freezes, maps won’t load, and more

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Updated onOctober 4, 2023

updated onOctober 4, 2023

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911 Operator is a game that will definitely change your perspective on the work of 911 operators. As a player, your task is to answer incoming calls and to react properly. You’ll give first aid instructions, advise, and sometimes you’ll just ignore the call. You can choose to play in any city in the world.

911 Operator has received very positive reviews onSteam. However, players also report that the game is affected by a series of technical issues that sometimes severely limit the gaming experience.

911 Operator reported bugs

No mission description

Sometimes, there isno mission descriptionavailable. Most likely, this is a bug tied to localization. This issue is quite annoying because players don’t know what the goals are in terms of reputation.

Same problem here. I also have Boston, Seattle and Detroit in the career mode. The real problem of this is however, that the next regular city, New York, is locked. The game awaits completion of the previous cities which cannot be completed as no objectives seem to exist

Game freezes

Players alsoreportthat when they try to launch the tutorial or select the campaign, the game simply freezes and then closes with an error message.

Whenever i go to select the tutorial or the campaign the game will load for approx 2 seconds and then freeze. After the freeze i get the “this program has stopped working and needs to close” message… has anyone else had this problem? how do I fix it ?

Units don’t move

As a player, you decide when to send units to a particular case. The only problem occurs when the units you’ve assigned to go to a particular area don’t move at all.

The game ist actually unfortunally unplayable for me. I can’t send any unit to a call or whatever, they don’t move at all. Also at every start, one of the Unit I have on the map is leaving it to north-West into nowhere. everytime I try to play, no matter if I try Free Roam, Career or Tutorial mode.

Map won’t load

There are several maps that won’t load, such as Xi’an City, Ustrzyki Dolne and even big city maps like Dubai or Tokyo . The game devs arelooking for a solutionto fix this problem.

Yes, unfortunately Xi’an City is no playable. We are gathering those problematic cities and working to resolve issues.

Other frequent 911 Operator issues include:

If you’ve encountered other 911 Operator bugs, you can usethis Steam pageto provide devs with more details.

911 Operator issues: game freezes, maps won’t load, and more#

911 Operator reported bugs#

No mission description#

Game freezes#

Units don’t move#

Map won’t load#