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7 Ways to Fix Verizon Fios When It’s Not Working [WiFi issues]

Note that changing the DNS server address often helps

6 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

Verizon Communications released Verizon Fios in 2005, which works within the USA, and the service was given over an optical fiber network.

This is the best possible network service provider since optical fiber is faster than cable-wired networks.

Many Verizon Fios users are experiencing this issue with their network, where they cannot access any of its services. Suddenly, it stopped working, and they were unsure why and how it happened.

Some also got error codes while trying toaccess the Verizon Fios network on their system, and here is the guide on how to quickly fix them.

How do I find out if there is a Verizon outage in my area?

To know whether there is a Verizon outage in your area, sign in to yourVerizon accountfirst. Then, you might see an alert notification icon at the top of your home page.

You can type and enter network outage in theChatboxto get more information.

Why is my Fios not working?

Many Fios users are facing problems while using the Fios network connection on their system. The potential reasons for causing the problem are listed down:

How do I fix Fios if it’s not working?

1. Restart the router

When the router gets stuck, it creates problems like the internet signal is not accessible. So, switch off the router’s power, and the router gets turned off. Wait for a few minutes, then check the router device to see if this works.

In addition, you can try resetting the router device by pressing the reset button at the rear of the router. Unfortunately, this will clear all the router data, and you may have to re-login with your credentials.

2. Change the DNS server address

3. Check the cable wire

This happens rarely, but there is a chance that the cable wire that connects the network to the router that emits the internet network signal gets broken or damaged.

So we advise you to check for the cable wire, and if it is broken, replace it with the new one.

4. See if there is a Verizon outage

5. Renew the data pack

When Verizon Fios’s data pack for your account expires, Verizon forbids users from accessing the internet service they provided.

Therefore, we suggest you sign in to yourVerizon Fios accountand check for the data plan. If the data plan is expired, please renew it to access the internet.

6. Perform the DNS Flush

7. Check for Windows updates

What lights should be on Fios ONT?

The color of the lights on Fios ONT represents the status of the Fios internet network. Therefore, analyzing the Fios ONT lights is very important. Here is the meaning of each of the colors:

How do I report no service to Verizon?

You can visit theVerizon contact us pageand contact them by clicking on theChat nowbutton and dropping a message reporting no service in your area.

Alternatively, you can call them at1.800.VERIZON (1.800.837.4966). You can also ask one of their representatives to call you back by scheduling it on theVerizon homepageafter signing in using your credentials.

We hope you found this article informative. Please leave us a message below.

7 Ways to Fix Verizon Fios When It’s Not Working [WiFi issues]#

How do I find out if there is a Verizon outage in my area?#

How do I fix Fios if it’s not working?#

1. Restart the router#

2. Change the DNS server address#

3. Check the cable wire#

4. See if there is a Verizon outage#

5. Renew the data pack#

6. Perform the DNS Flush#

7. Check for Windows updates#

What lights should be on Fios ONT?#