Share this article

This article is translated in

Improve this guide

7 Ways to Fix Teams if Your Bluetooth Headset is not Working

Solve Bluetooth headphones problem for better meeting experience

5 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

Share this article

This article is translated in

Improve this guide

Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more

Key notes

Some users utilizeBluetoothheadsets for listening to meetings with the Microsoft Teams app. However, a few users have said in forum posts theirBluetoothheadsets don’t work with MS Teams.

Those users can’t hear audio from Teams withBluetoothheadsets. One user’sforum postsaid this:

When I use Hands-free AG Audio, there is some static disturbance. When watching videos, the stereo option gives great sound quality, but for some reason, it doesn’t give any sound during a meeting in Teams. In device settings during a meeting, once I choose Hesh 3 Stereo, the voice just stops.

Why are my Bluetooth headphones not working with Teams?

Why are my Bluetooth headphones not working with Teams?

Bluetooth headphones may not work with Microsoft Teams for several common reasons. These are:

The reasons mentioned above don’t only cause Teams Bluetooth headset no sound, not working or bad quality issues on Windows 10/11, but also on Mac.

If you can overcome these situations, BT headphones will work again with teams.

How do I get my Bluetooth headphones to work with Teams?

How do I get my Bluetooth headphones to work with Teams?

1. Try utilizing MS Teams within a compatible browser

If yourBluetoothheadset is not working with the Teams UWP app, you can try utilizing the Teams web app instead.

TheMicrosoft Teamsweb app is compatible with all major web browsers, but for the best results, we recommend using Opera One.

The browser is built on Chromium, which means that all your Chrome extensions will work with Opera One. In addition, the software has built-in tracking protection, its own adblocker and native AI.

For extra security, Opera One offers free and unlimited VPN, which is always a welcome feature. If you need a reliable browser that works withMicrosoft Teams, be sure to give Opera One a try.

Opera One

2. Run the Bluetooth troubleshooter

After running the troubleshooter, check ifBluetoothheadset is still not working withMicrosoft Teams.

3. Update Bluetooth drivers

If you’re encountering a more generalBluetoothaudio issue for Teams and other apps, updating drivers is recommended. You can scan your PC with driver updater software to check if itsBluetoothdriver needs updating.

If so, you can also install the latest drivers with a driver updater utility. It can be updated automatically without having other system issues due to incompatible drivers.

Updating drivers may help you to get rid of Plantronics, Jabra, or any other Bluetooth headset not working issues with Teams.

⇒Get Outbyte Driver Updater

4. Make sure your microphone is enabled for apps

If theBluetoothheadset is not working withMicrosoft Teams, it’s possible that the app doesn’t have permission to access your microphone, so be sure to change that.

5. Disable the Bluetooth Enumerator LE device

If theBluetoothheadset is not working withMicrosoft Teams, you need to remove the device and add it again to fix the problem.

6. Check app audio configuration in Settings

7. Change MS Teams’ Permissions settings

Many users have confirmed the above resolutions can fixBluetooth headset issueswithMicrosoft Teams. Therefore, there’s a pretty good chance those resolutions will fixBluetoothheadset audio forMicrosoft Teams.

Did you find a solution to this problem on your own? Share it with us in the comments section below.

More about the topics:bluetooth issues,Microsoft Teams

Matthew Adams

Windows Hardware Expert

Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.

He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.

In his free time, he likes to read and write about history and tries to always develop new skills.

User forum

0 messages

Sort by:LatestOldestMost Votes

Comment*

Name*

Email*

Commenting as.Not you?

Save information for future comments

Comment

Δ

Matthew Adams

Windows Hardware Expert

He is passionate about everything surrounding Microsoft’s OS, focusing on troubleshooting guides & tips for everyday problems.