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6 Ways to Fix Packet Loss & Ping Spikes on Sky Broadband
Sky Broadband packet loss is caused by poor Internet connection
6 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
Small data units known as packets are sent and received when accessing the Internet or any other network.
Packet loss is the failure of one or more packets to reach their intended location and Sky Broadband packet loss is a common occurrence for many users.
This article describes some essential factors and a list of fixes for Sky Broadband packet loss. Then, we contrast the top network monitoring tools and discuss how they address the problem.
After that, you’ll be better positioned to spot the issues, prevent network outages, and guard against security concerns.
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Why am I having packet loss on Sky Broadband?
Over private, wired networks, packet loss is less frequent, but it is very likely on long-distance Internet connections.
Each router decides where a packet should be forwarded to next under the IP philosophy of sending data packets across networks.
The transfer rate and path taken by the packet are not under the control of the transmitting machine. Overloaded network devices are the primary reason for packet loss on a network.
If switches and routers are unable to handle a data packet in time, they will drop it. Other significant sources of packet loss include broken equipment and bad wiring.
How do I fix packet loss on Sky Broadband?
1. Check the local network connections
Additionally, if you’re using a wireless connection, try to move your device closer to the router removing any obstacles from the path.
We would also recommend trying to switch from the wireless connection to an Ethernet, cable connection if possible.
Also, if you’re connected to a wireless hotspot and there are many devices connected to the same access point, disconnect some of them so you can work with more bandwidth.
2. Use a VPN
A simple way to fix lag spikes fix and packet loss is to connect to a different server using a VPN. For this issue, we used ExpressVPN, one of the most trusted VPN providers
With ExpressVPN, hiding your IP address makes you untraceable. It also is safe to use a VPN, allowing you to browse the web without worrying about your data leaking.
By using a VPN you can gain access to geo-restricted content on any streaming platform. It only takes a few moments to connect to a different IP location to unlock all content.
ExpressVPN
3. Update the network adapter driver
You may also try to uninstall the drivers completely by selectingUninstall deviceon step 2, then restarting your device. That will force the system to install default drivers after restarting.
However, this procedure doesn’t work at all times and if the issue persists, you may want to consider a dedicated tool to automatically update your drivers.
Outbyte Driver Updater
4. Change your DNS servers
5. Update your router’s software
6. Close programs that use the network
We’ve shown you how to proceed on Windows 10 but if you upgraded your OS, the solution will also work on Windows 11 seamlessly.
How do I test my packet loss?
Test for packet loss if your internet speeds are fast but you still see a lot of buffering or dropped streams.
How can I improve my Sky Broadband quality?
The location of your hub has an impact on thespeed of your internet. Keep your hub in a visible location; avoid placing it on the floor, behind the TV, or in a cupboard.
The more things you connect to your hub, the more bandwidth is used, which can slow you down.
App updates, device backups, and your smart home gadgets may continue using bandwidth in the background even when you aren’t using them.
In order to prevent them from consuming too much of your bandwidth while you’re attempting to browse, work, or play, consider disconnecting anything that isn’t necessary.
Packet loss and ping spikes can leave you frustrated especially when you are trying to do something important. Fortunately, this is an issue you can fix easily without any problems, as discussed above.
If you want to keep an eye on your network usage, we recommend consulting ourbest bandwidth monitor software list.
For any other questions or suggestions, leave your message in the comments section below.
More about the topics:packet loss
Loredana Harsana
Windows Software Expert
Loredana is a passionate writer with a keen interest in PC software and technology. She started off writing about mobile phones back when Samsung Galaxy S II was on top of the world and she fell in love with tech of all sorts.
Whenever she’s not at her work desk, you’ll find her enjoying refreshing tea flavors, spilling stories on paper, and listening to the radio.
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Loredana Harsana
Windows Software Expert
Loredana is a tech enthusiast who tackles mobility, privacy, and networking in easy-to follow guides for everyone.