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5 Ways to Fix On Demand Error Data Unavailable on Fios

The usual problem with this FIOS error is an improper connection

6 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

You may often come across the data unavailable error on FIOS On Demand, preventing you to watch your favorite shows.

FIOS On Demand by Verizon is a service that allows you to stream a wide range of videos on multiple devices, including TV, PC, laptop, and mobile phones.

However, this popular ON Demand service is prone to issues like data unavailable errors, channels not showing up, service not working, and more.

You can also refer to our detailed guide to know more about themost common FIOS error codes & how to quickly fix them.

Why is On Demand not working on Fios?

Due to traffic on the On Demand platform, these services may be unavailable for short periods of time.

You may try accessing the service again in a few minutes, but if it’s still not working, it may be due to:

While rebooting the receiver may sometimes help fix the data unavailable error on Fios On Demand, if that does not help, you may try the below solutions.

How do I fix On-Demand error data unavailable on Fios?

1. General troubleshooting for FIOS on demand

2. Power cycle the router and the STB

You must power cycle (as above) both the router and the STB and not just reboot, and this should help you fix the data unavailable error on FIOS ON Demand.

3. Reset the router

This should help you fix the FIOS On Demand issues and it should be working now.

4. Factory reset the setup box

5. Software update for the media client box

How do you reset Verizon On Demand?

Resetting your router should be the first troubleshooting method you must try and it usually solves a lot of errors.

However, to avoid problems with your Fios TV service, make sure your router is plugged in and turned on at all times, even if you are not currently using the Internet.

If the FIOS On Demand is still not working or the channels are not available, you can proceed to reset your Set-Top Box.

Once done, FIOS ON DEmand should be working now and you should not see the data unavailable error anymore.

Check if On Demand autoplay is enabled

If your FIOS On Demand autoplay feature is not working, you can follow the below instructions to fix the issue:

Additionally, you must also check if the router’s software is up-to-date and if all the router cords are connected properly.

At the same time, network outages can be the primary reason why your FIOS On Demand service shows the data unavailable error.

Also make sure if there are any equipment outages, or if FIOS is under scheduled maintenance. If nothing works, you can contactVerizon customer supportfor further assistance.

If you have any other queries related to FIOS on demand, you can let us know in the comments box below.

5 Ways to Fix On Demand Error Data Unavailable on Fios#

Why is On Demand not working on Fios?#

How do I fix On-Demand error data unavailable on Fios?#

1. General troubleshooting for FIOS on demand#

2. Power cycle the router and the STB#

3. Reset the router#

4. Factory reset the setup box#

5. Software update for the media client box#

How do you reset Verizon On Demand?#

Check if On Demand autoplay is enabled#