Share this article
Improve this guide
5 Ways to Fix An Unknown Error Has Occurred on Nvidia Geforce
If you get this error in the GeForce app, our quick guide will help
4 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
Share this article
Improve this guide
Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more
Key notes
Trying to update your Nvidia GeFroce Experience but you are stopped by theAn unexpected error has occurredmessage.
Don’t worry, we are going to show you what to do when the Nvidia installUnknown error has occurrederror shows up on Windows 10/11.
As a side note, if you are struggling and yourNvidia drivers not Installing on Windows 11, we can show you what to do about that as well.
And, if you are into gaming, read the available information onhow to turn on Auto HDRon your Windows 11 device.
That being said, let’s focus on the error described in the title and walk you through the necessary steps for fixing the problem.
Why does GeForce keep saying an unknown error has occurred?
Rest assured you won’t have to buy a new PC, only follow a short troubleshooting process that will only take a few minutes.
One of the reasons why we get this error is the internet connection, which is too weak or not working at all, will prevent you from installing the GeForce update.
Your current drivers becoming corrupted or your antivirus software can also stand in the way of a successful installation.
Now that we know what causesAn unknown error has occurredon GeForce now, we can properly fix the issue quickly.
How do I fix An unknown error has occurred on Nvidia GeForce?
1. Install the driver manually
If this sounds like a hassle, a simple and quick solution is to use a dedicated tool that automatically scans your PC for outdated drivers and updates them.
Outbyte Driver Updater
2. Close all running apps and programs
3. Run setup as administrator
4. Disable your antivirus software
You might not think so at first, but the antivirus software you are using can actually prevent Nvidia GeForce Experience from installing drivers or updates.
Now that you know this, all you need to do is to actually turn off the antivirus service until Nvidia finishes downloading and installing the new software.
Just to be safe, you can also add the Nvidia GeForce Experience app as a Firewall exception. We’ll show you how to do that as well.
5. Uninstall/reinstall GeForce Experience
These are the solutions we recommend for the scenario where you are trying to install a GeForce update or driver and the installation fails with theAn unknown error has occurredmessage.
Share with us in the dedicated comments section located below if this guide has helped you fix this annoying GeForce issue.
More about the topics:GeForce Experience
Alexandru Poloboc
Tech Journalist
With an overpowering desire to always get to the bottom of things and uncover the truth, Alex spent most of his time working as a news reporter, anchor, as well as TV and radio entertainment show host.
A certified gadget freak, he always feels the need to surround himself with next-generation electronics.
When he is not working, he splits his free time between making music, gaming, playing football, basketball and taking his dogs on adventures.
User forum
0 messages
Sort by:LatestOldestMost Votes
Comment*
Name*
Email*
Commenting as.Not you?
Save information for future comments
Comment
Δ
Alexandru Poloboc
Tech Journalist
With a desire to always get to the bottom of things and uncover the truth, Alex spent most of his time working as a news reporter.
