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5 Tested Ways to Fix Your Amazon Luna When It’s Not Working

3 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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With Amazon delving into online gaming, there is genuine excitement about what may become of it. After the 2020 announcement, we can say there has been real progress with Amazon Luna.

But like all tech, it is not always beds and roses for users. It may act up once in a while.

So, in this article, we look at this new video game service and tell you what to do when Amazon Luna is not working.

What is Luna and how does it work?

Luna is a cloud gaming program that has been divided into several optional channels. Except for Prime members, Amazon Luna channels require a fee for access.

You may choose from the Prime Gaming Channel, Luna+, Ubisoft+, Family Channel, and Jackbox Games Channel.

What is needed for Amazon Luna?

You will need a compatible device, a good internet connection, and a robust Amazon Luna browser.

We recommend using the Opera GX browser. This is the first gaming browser and includes all the latest and coolest features a gamer might need. There are easy one-click integrations with Twitch and tons of themes and sound effects perfect for gaming.

⇒Get Opera GX

What can I do if Amazon Luna doesn’t work?

1. Verify that your device and browser are compatible

Amazon Luna will only work on a compatible device with a robust browser.

It is compatible with Mac, Windows, and Chromebook systems, as well as Fire TV devices, Fire tablets, Android (Android 9+), and web browsers on Mac, PC, Chromebook, iPad, and iPhone.

2. Update your device’s OS

3. Check your internet connection and speed

If your internet speeds are below 10Mbps, you will have to change your ISP and connect to faster internet for Amazon Luna to work.

4. Turn on JavaScript in the browser

We have performed this process on Chrome; the steps may be slightly different for some other browsers.

5. Set browser to 100% zoom or full-screen mode

Alternatively, after launching the browser, press theF11key. Note that this step will be different for other browsers.

Can I play Amazon Luna offline?

There is Amazon Luna support for offline gameplay using its controllers on Mac, PC, and Android. However, there is no support for offline gameplay over Bluetooth and USB on iOS devices.

If you have read this far, we are confident that your Amazon Luna is now working again. So let us know in the comment section which of the fixes worked for you.

Lastly, note that you do not have to follow these recommendations in any particular order; pick what you think is most relevant to your Amazon Luna problem.

5 Tested Ways to Fix Your Amazon Luna When It’s Not Working#

What is Luna and how does it work?#

What can I do if Amazon Luna doesn’t work?#

1. Verify that your device and browser are compatible#

2. Update your device’s OS#

3. Check your internet connection and speed#

4. Turn on JavaScript in the browser#

5. Set browser to 100% zoom or full-screen mode#

Can I play Amazon Luna offline?#