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3 Ways to Fix Your Browser if It Doesn’t Support Zoom Sound
Update your PC’s sound driver or try out other confirmed tips
4 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
Zoom is one of the most widely used web apps for video communications. It enables users over the world to keep in touch with video calls on Windows PCs or mobile devices.
However, Zoom isn’t any good when its sound doesn’t work. Sometimes they need to fix audio issues that sever the sound in video conference calls when using the web browser app.
For example, some have reported abrowser doesn’t support audio deviceerror that occurs in the Zoom web client. When those users try to load Zoom meetings, they see this error message:
Your browser doesn’t support using the computer’s audio device. Please upgrade your browser to the latest version.
That’s just one example of thesound issuesZoom users need to fix when utilizing the web app version in browsers. When such issues occur, Zoom audio doesn’t work in users’ browsers.
For Zoom meetings, Opera One also supports WebRTC, although it requires an API to access the user’s end-camera and microphone. And this is just a small part of the Opera One Zoom audio and video support.
Video conferencing pop-outs allow you to keep the video window open and above other tabs. This is great for multitasking. Also, the browser comes with workspaces and tab islands which improve organization even further.
Opera One
Why does Zoom audio not work on my browser?
Firstly, note that Zoom doesn’t support every browser that exists. The Zoom website lists web browsers that support the web client. Those web browsers are:
If you’re utilizing a more obscure web browser Zoom doesn’t support, that might be why Zoom’s sound doesn’t work for you. It’s recommended all users utilize browsers the Zoom web client fully supports.
Zoom sound issues can also arise for users utilizing antiquated versions of supported browsers. Some users may need to update their browsers to fix Zoom audio not working.
The Zoom audio error quoted above can be due to outdated sound drivers on some users’ PCs. Installing the latest compatible audio drivers for your PC may help if you need to fix that specific error.
Zoom’s sound won’t work in your browser if microphone access isn’t enabled for it. So, make sure your browser has access to the PC’s microphone as outlined in resolution one below.
How do I fix my browser if it doesn’t support zoom audio?
1. Check the microphone permissions for your browser
2. Update your PC’s sound driver
The easiest way to update your PC’s sound driver is to utilize a driver updater tool, likeOutbyte Driver Updater. It will scan your PC and tell you if you need to update its audio driver. Then you can select anUpdateoption in that software to download and install the latest sound driver.
However, you can also update your PC’s sound driver manually or via Device Manager. Our post aboutupdating driversincludes more details about how to update device drivers in Windows 11/10.
3. Reinstall your browser
There are other ways you may be able to fix Zoom audio not working in your browser. However, those are three of the more likely resolutions for fixing Zoom’s sound in browsers.
However, remember that you don’t have to utilize the Zoom web client at all. If Zoom’s sound still doesn’t work in a browser, try utilizing theZoom desktop clientfor Windows as an alternative.
Let us know which tip worked for you in the comments area below.
More about the topics:Browser errors
Matthew Adams
Windows Hardware Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.
He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.
In his free time, he likes to read and write about history and tries to always develop new skills.
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Matthew Adams
Windows Hardware Expert
He is passionate about everything surrounding Microsoft’s OS, focusing on troubleshooting guides & tips for everyday problems.