Share this article

Improve this guide

0x80073CFB Microsoft Store Error [Solved]

Find out everything about this error

7 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

Share this article

Improve this guide

Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more

Key notes

Error code: 0x80073CFB occurs for some users when they try to download and install Microsoft Store apps.

Instead of downloading and installing a selected app, MS Store displays an error message with the 0x80073CFB code. The 0x80073CFB error message says this:

Something unexpected happened… Reporting this problem will help us understand it better. You can wait a bit and try again or restart your device. That may help.

As a consequence, users can’tdownload and install any MS Store appsfor which that issue occurs. Does that error message sound familiar to you? If so, you might be able to fix the Microsoft Store error 0x80073CFB with some of the potential resolutions in this guide.

What is the 0x80073CFB Microsoft Store error?

Some users have discussed the 0x80073CFB error on the Microsoft support forum, Reddit, and others. That error can arise in both Windows 11 and 10. One user’sforum postsaid this about a Web Media Extensions 0x80073CFB error:

Several days ago, I received an update notification on Microsoft Store for Web Media Extension. I try to install it and get error 0x80073CFB. My question is: does Windows 11 need Web Media Extension? If Windows 11 needs it, can anyone help me to fix the error?

Aside from that, users have reported error 0x80073CFB arising when they try to download and install game apps. Numerous players have reported error 0x80073CFB for Forza Horizon 4. In oneforum post, a user stated:

I need help fixing this problem. I just bought the game (Forza Horizon 4), and when I start to download it stops after seconds and this message appears: (Reporting this problem will help us understand it better. You can wait a bit and try again or restart your device. That may help. 0x80073CFB).

Some players have also posted on forums about a 0x80073CFB Minecraft error. Another user’sMicrosoft forum postsaid this about the error:

I bought Windows 10 Minecraft, but keep getting error code 0x80073CFB. My purchase went through, and I have Minecraft on the store. Whenever I try to download it, however, it keep saying that something unexpected happened.

So, error 0x80073CFB isn’t an entirely uncommon Windows 11/10 issue. The exact causes for it aren’t entirely clear, and there are numerous ways you might be able to resolve that error. These are some of the most likely potential fixes for the 0x80073CFB Microsoft Store error.

How do I fix the error code: 0x80073CFB?

Although the steps below are for Windows 11, the solutions work just as well for Windows 10, so you can safely try them out.

1. Run the Windows Store Apps troubleshooter

2. Sign out and back into the Microsoft Store

3. Clear the MS Store Cache

4. Repair the Microsoft Store App

5. Check your PC’s date/time settings are right

6. Disable proxy server

7. Run a System File Checker scan

8. Clear the Software Distribution folder

9. Reinstall Microsoft Store

Should I reinstall Windows 11/10 to fix this?

Some users have said reinstalling Windows has resolved the 0x80073cfb Microsoft Store error for them. So, that might be a potential resolution worth considering. As that’s a very drastic potential fix, however, it should only be a last resort if other alternatives don’t fix the issue.

If you must reinstall Windows 11/10, we recommend you do so with Reset this PC. With that utility, you can restore Windows to its factory defaults and preserve user files (you’ll still need to reinstall software). Check out ourHow to reset Windows 11 to its factory settingsguide for further details.

Hopefully, you won’t need to take such drastic action. The above potential resolutions are among the most widely confirmed to fix the 0x80073CFB Microsoft Store error. So, there’s a good chance at least one of them will fix the same issue on your PC.

If those potential fixes aren’t enough, however, you can send a support request to Microsoft’s help service for Windows. You can get in touch with that service by entering a description on theContact Microsoft Support pageand clickingGet Help>Contact Support.

You can also discuss the 0x80073CFB error in the comments section below. Feel free to add any pertinent questions there. Users who have resolved this issue with alternative resolutions not mentioned above are most welcome to share their fixes below.

More about the topics:Microsoft Store Fixes

Matthew Adams

Windows Hardware Expert

Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.

He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.

In his free time, he likes to read and write about history and tries to always develop new skills.

User forum

0 messages

Sort by:LatestOldestMost Votes

Comment*

Name*

Email*

Commenting as.Not you?

Save information for future comments

Comment

Δ

Matthew Adams

Windows Hardware Expert

He is passionate about everything surrounding Microsoft’s OS, focusing on troubleshooting guides & tips for everyday problems.