0x8004e4f1 OneDrive Error Code: How To Fix It

This is caused by the domain name being changed

5 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Signing up and using the Microsoft 365 apps, including OneDrive on Windows PC, is a matter of seconds. However, several users have been encountering an error message:Your OneDrive has not been set up. For help, contact your IT department.followed by the error code 0x8004e4f1.

The error code 0x8004e4f1 indicates an explicit sign-in scenario that can be easily resolved by the solutions listed in this guide.

Why do I get the 0x8004e4f1 OneDrive error code?

The 0x8004e4f1 error code occurs when the User Principal Name (UPN) commonly known as the email domain address of Microsoft 365, is replaced with a new domain.

For the uninitiated, UPN or email domain is a default attribute required for generating the email address, which like an email address, can be used to sign in to Windows devices.

To uncomplicate the process, users usually prefer to have the same UPN and email address but can be changed if necessary. For instance, The old UPN[email protected]can be changed to[email protected]. However, it is important to ensure that both of these domains should belong to the same Microsoft 365 tenant.

When the changes are made to the UPN, the primary email address (SMTP) automatically updates itself to match the UPN, but the process is time taking.

To tackle this, users can explicitly set up all Microsoft 365 apps from scratch. Unfortunately, the procedure accomplishes the desired results for all the Microsoft apps, excluding OneDrive. As a result, you are interrupted by the error code 0x8004e4f1 during the setup process.

How do I fix the 0x8004e4f1 OneDrive error code?

Before you try the advanced troubleshooting steps, here are some preliminary steps you should perform the fix the issue:

If these workarounds do not help, jump to the solutions listed below.

1. Clear OneDrive credential cache

The credential cache of OneDrive maintained by the Credential Manager is the primary reason for the 0x8004e4f1 error. Removing this Windows Credentials cache prove to be an easy fix.

2. Relink the user UPN

As reported by several Microsoft users, using Windows PowerShell to re-link the old user UPN to a newly generated one resolves the Ox8004e4f1 error code such that the OneDrive setup is successful.

However, it might take several hours for the changes to show up for your Microsoft 365 account. Hence you should skip 24 hours and attempt to sign into the OneDrive app.

3. Create a new OneDrive account

You may also struggle with OneDrive if your user account has become corrupt. Creating a new user account to step up OneDrive will help fix the 0x8004e4f1 error code.

4. Reset OneDrive

Hopefully, you could successfully troubleshoot the error code 0x8004e4f1 such that the setup process is complete.

In case, the error persists, you shoulduninstall OneDrive from your Windows PCand reinstall it by following the step-by-step process mentioned in this guide.

If you have any comments, feedback, or solutions for us, do let us know in the comments section.

0x8004e4f1 OneDrive Error Code: How To Fix It#

Why do I get the 0x8004e4f1 OneDrive error code?#

How do I fix the 0x8004e4f1 OneDrive error code?#

1. Clear OneDrive credential cache#

2. Relink the user UPN#

3. Create a new OneDrive account#

4. Reset OneDrive#